Privacy Policy

Who we are

We are located at Schossbachstrasse 20c, 9400 Wolfsberg, Austria. Our website address is:

Basic information on data processing and legal bases

This privacy policy informs you about the type, scope and purpose of processing personal data within our online offering and the associated websites, functions and contents (hereinafter jointly referred to as “online offer” or “website”). This privacy policy applies regardless of the domains, systems, platforms and end devices (e.g. desktop or mobile) on which the online offer is executed.

The terms used, such as “personal data” or their “processing”, refer to the definitions in Art. 4 of the General Data Protection Regulation (GDPR).

The personal data of users processed within the scope of this online offer include inventory data (e.g. names and addresses of customers), contract data (e.g. services used, names of agents, payment information), usage data (e.g. websites visited on our online offer, interest in our products) and content data (e.g. entries in the contact form), as well as job application data.

The term “user” covers all categories of data subjects. These include our business partners, customers, prospective customers, job applicants and other visitors to our online offering. The terms used, such as “user”, are to be understood as gender-neutral.

We process personal data of users only in compliance with the relevant data protection regulations. This means that user data will only be processed if legal permission has been obtained. This means in particular if data processing is necessary for the provision of our contractual services (e.g. processing of orders) as well as online services, or is required by law, if the user has given his or her consent, or if our legitimate interests (i.e. interest in the analysis, optimization and economic operation and security of our online services within the scope of Art. 6(1)(f) GDPR, in particular for range measurement, creation of profiles for advertising and marketing purposes, collection of access data and use of third-party services.

We point out that the legal basis of the consent is Art. 6 (1)(a) and Art. 7 GDPR, the legal basis for the processing for the fulfilment of our services and implementation of contractual measures is Art. 6 (1)(b) GDPR, the legal basis for processing to fulfil our legal obligations is Art. 6 (1)(c) GDPR and the legal basis for processing to protect our legitimate interests is Art. 6 (1)(f) GDPR.

Safety precautions

We take organizational, contractual and technical security measures seriously, in accordance with current technical capabilities. This is to ensure that the regulations of data protection laws are observed, and thus protect the data processed against accidental or intentional manipulation, loss, destruction, or access by any unauthorized persons.

The security measures include the encrypted transmission of data between your browser and our servers.

Disclosure of data to third parties

Data will only be passed on to third parties within the framework of legal requirements. We only pass on user data to third parties if, for example, this is necessary for contractual purposes on the basis of Art. 6 (1)(b) GDPR or on the basis of legitimate interests pursuant to Art. 6 (1)(f) GDPR on economic and effective business operations.

If we use subcontractors to provide our services, we take appropriate legal precautions, technical and organizational measures to ensure the protection of personal data in accordance with legal regulations.

If tools or other means from external providers (hereinafter jointly referred to as “third providers”) are used within the scope of this data protection declaration, and their named registered office is in a third country, it is to be assumed that data is transferred to the country in which the third provider has their registered office. Third countries are considered to be where GDPR is not directly applicable, i.e. in principle countries outside of the EU or the European Economic Area. The transfer of data to third countries takes place either if an appropriate level of data protection, user consent or other legal permission is existing.

Performance of contractual services

We process inventory data (e.g. names and addresses as well as contact data of users), contract data (e.g. services used, names of contact persons, payment information) for the purpose of fulfilling our contractual obligations and services pursuant to Art. 6 (1)(b) GDPR.

Users can opt to create their own user account, in particular for viewing their orders. During the registration process, the required information will be communicated to the user. The user accounts are not made public and cannot be indexed by search engines. If user terminate their account, their data will be deleted, subject to storage for commercial or tax reasons according to Art. 6 (1)(c) GDPR. It is the user’s responsibility to save their data, before the end of the contract, if they have given notice of termination. We are entitled to irretrievably delete all user data stored during the term of the contract.

Establishing contact

When contacting us (via contact forms or e-mail), the user’s details are processed for conducting the enquiry request and its handling in accordance with Art. 6 (1)(b) GDPR.